Emotional intelligence (EI) / Emotional Quotient (EQ) is critical in today’s collaborative workplace—75% of careers derail due to emotional competency gaps rather than technical deficiencies.

Professional success depends not just on expertise, but on managing emotions during interactions, challenging conversations, conflict, and organizational change. For leaders in particular, EI and EQ are essential levers for building trust, psychological safety, engagement, and high-performing teams.

This workshop explores MBTI personality-based strategies to enhance EI / EQ, leading to better interpersonal and intrapersonal habits, reactions, decision-making, and relationship effectiveness.

Learning Outcomes

In this workshop, participants will:

• Discover Why Emotional Intelligence (EI) and Emotional Quotient (EQ) are critical in today’s workplace
• Explore the skills involved in EI / EQ
• Reflect on their levels of awareness (self and others) and situational adaptation
• Uncover strategies for recognizing emotional triggers and managing responses
• Gain actionable, MBTI personality-based strategies for building their own EI / EQ