The Conflict Advantage: Mastering the Five Conflict Styles for Effective Conflict Resolution – Workplace conflict affects 85% of employees and costs organizations billions annually. When tensions rise, most professionals default to their go-to conflict resolution approach rather than effective strategies tailored to the situation.

This eye-opening workshop introduces the Thomas-Kilmann Conflict Mode Instrument (TKI®), revealing five distinct conflict-handling styles that can transform relational and team dynamics when strategically applied.

The TKI assessment identifies an individual’s typical response to a conflict situation:

1. Competing
2. Collaborating
3. Accommodating
4. Avoiding
5. Compromising

Discover how to analyze conflict situations, recognize others’ approaches, and consciously select the most effective resolution strategy to the situation at hand. Far from something to avoid, conflict—when managed skillfully—becomes your catalyst for better communication, innovative problem-solving, and stronger professional relationships.

 In this workshop, participants will:

• Discover the costs and far-reaching impacts of conflict in today’s workplace
• Discover their own go-to approach to conflict
• Learn the five distinct TKI conflict-handling styles 
• Explore the strengths and disadvantages of each conflict-handling mode
• Learn adaptive strategies to better manage conflict in different situations

Used by thousands of organizations, the TKI conflict modes assessment is research backed and statistically proven to be both valid and reliable. 

Ready to see the positive impact of conflict resolution training that actually works? Call us at (561) 677-8806 to schedule your free consultation and discover how we can customize a workshop for your specific needs.